Please read carefully before purchase.

If there is any manufacturing error in any of our delivered products, Watchiliya is obliged to exchange the product with a new one or payback the exact amount of the purchased product in 7 days after purchase, in case of stock-out.
The product cannot be returned and will also applied for warranty in the following cases:

1. Physical/external damage
2. Water damage
3. Fire damage
4. Touch display issues
5. Battery issues
6. Damage caused by using overpowered adapter

1. Physical/external damage
2. Water damage

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.